DIFFERENCE BETWEEN BB DECOR'S PRODUCTS AND OTHER COMPANY'S PRODUCTS?

BB DECOR uses rustic materials but modern finishing. It is almost impossible to find similar models on the market. Thinking of crafts is immediately thinking of BB DECOR.

WE ARE BUYING FOR THE FIRST TIME SO HOW WE KNOW THE PRESTIGE OF THE COMPANY?

Our brand has 15 years of prestige in the market. In addition, you can see the "Authentication" and "Customers" sections.

CAN BB DECOR DO CUSTOM AS DESIGNED?

Yes, we give priority to the quantity not too small.

WHY DOES BB DECOR REQUIRE THE CUSTOMERS TO RECEIVE THE PRODUCTS AT BB'S FACTORY?

Because of the artwork and custom-made lighting, customers should check it out at the factory before packing to make it easier to adjust to their satisfaction before packing.

DOES THE PRICE INCLUDED SHIPPING? DOES THE PRICE INCLUDES PACKING COST?

- Shipping fee: No. In the shipping section, we often recommend shipping companies that work directly with customers. Including delivery time and delivery costs. The shipping company will be responsible when there is a breakdown of goods during transportation.
- Packing fee: Including cartons, if there is a request to go far to pack wooden packages outside, the carrier will quote directly.

WHY BB DECOR DOESN'T SUPPLY LIGHT BULBS IN LIGHTING PACKAGE?

Because the bulb should be synchronized with the room light and provided by the M&E company.

1. Light bulbs burn out often due to many reasons; especially when the project is being connected and tested; so most lighting companies separate the bulb into a different package or don't include it.

2. If the design mentions the brand of the bulb and the capacity of the bulb, the hotel owner will buy it directly. If the drawing mentions it but the customer asks us to buy it, we still do not provide warranty when the bulb burns out because of the reason number 1 above. If the drawing does not mention it, we recommend a professional bulb company to work directly with the customer.

3. Customers should buy light bulbs in stock so that when the bulb burns out, it will be replaced immediately in order not to affect business activities.

4. In case the customer asks the contractor to supply the bulb, we still accept it, but the warranty part will directly connect the customer with the bulb manufacturer.